Privacy Policy

Last Updated: March 15, 2026

ScrinoAI is committed to protecting the privacy of HR professionals and job candidates who use our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights. Please read it carefully before using our services.

1. Who We Are

ScrinoAI ("we", "our", "us") is an AI-powered candidate screening platform operated at scrino.ai. We provide automated interview evaluation services to HR teams and organisations ("HR Users") and conduct AI-led interviews with job candidates ("Candidates"). For any privacy-related queries, contact us at: support@scrino.ai

2. Data We Collect

From HR Users (Account Holders):

Full name and work email address
Organisation name
Payment information (processed securely via Razorpay — we do not store card details)
Credit purchase and usage history
Drive and hiring campaign data created on the platform

From Candidates (Interview Participants):

Full name, email address, and contact number
Years of experience
Resume (PDF format)
Profile photograph (optional)
Audio recordings of interview responses
Speech-to-text transcripts of responses
AI-generated evaluation scores and reports

3. How We Use Your Data

To operate and deliver the ScrinoAI platform and its features
To generate AI-driven interview questions tailored to the job description and candidate resume
To transcribe candidate audio responses using speech-to-text technology
To evaluate and score candidate responses using AI models
To generate candidate evaluation reports for HR Users
To process payments and manage credit balances
To send transactional emails (shortlist notifications, password resets, purchase confirmations)
To maintain platform security and prevent abuse
To improve the accuracy and performance of our AI evaluation models

4. Legal Basis for Processing

We process personal data on the following legal bases: • Consent: Candidates provide explicit consent before beginning any interview session. This consent is mandatory and logged. • Contract: HR User data is processed to fulfil our service agreement. • Legitimate Interest: Platform security, fraud prevention, and service improvement. • Legal Obligation: Compliance with applicable Indian laws including the Information Technology Act, 2000 and the SPDI Rules, 2011.

5. Data Sharing

We do not sell your personal data. We share data only with the following categories of third-party service providers, strictly for operating the platform:

Supabase – Database, authentication, and file storage
n8n – Workflow automation and backend processing
Razorpay – Payment processing (governed by Razorpay's own privacy policy)
AI model providers – For question generation and response evaluation (data is not used to train third-party models under our agreements)
Zoho Mail – Transactional email delivery

All third-party providers are contractually required to handle data securely and in compliance with applicable law.

6. Data Retention

Candidate audio recordings: Retained for 90 days post-interview, then permanently deleted
Candidate transcripts and evaluation reports: Retained for the duration of the associated drive, plus 12 months
HR User account data: Retained for the duration of the account and 24 months after closure
Payment records: Retained for 7 years as required under Indian financial regulations

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data, subject to legal retention obligations
Withdrawal of Consent: Candidates may withdraw consent; note this will not affect completed interviews
Grievance Redressal: You may raise a complaint with our Grievance Officer

To exercise any of these rights, email us at support@scrino.ai. We will respond within 30 days.

8. Security

We implement industry-standard security measures including:

HTTPS/TLS encryption for all data in transit
Row-level security in our database ensuring HR Users can only access their own data
Secure cloud storage for all uploaded files and audio recordings
No storage of payment card details on our servers

No system is completely immune to breaches. In the event of a data breach affecting your rights, we will notify you as required by law.

9. Cookies

ScrinoAI uses essential cookies only — for authentication session management and platform security. We do not use advertising or tracking cookies. No third-party analytics cookies are placed on your device.

10. Children's Privacy

ScrinoAI is intended for use by professionals aged 18 and above. We do not knowingly collect data from individuals under 18. If you believe a minor has submitted data through our platform, contact us immediately at support@scrino.ai and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and notify active HR Users via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact & Grievance Officer

For any privacy concerns, data requests, or complaints: Email: support@scrino.ai Platform: scrino.ai We aim to respond to all privacy-related queries within 30 days.